With effect from 13th November, our receptionists, who are our care navigators, will not automatically make you an appointment.
Instead, you will be asked a series of questions to ensure you are seen by the most appropriate healthcare professional.
Healthcare professionals may include: GPs, Nurse Practitioners, Nurses, Community Pharmacists, Physiotherapists, Mental Health Workers, Social Prescribers, etc.
You may also be signposted to other available services. Your cooperation with the reception team whilst they care navigate would be greatly appreciated.
Coming along to the practice does not guarantee an appointment and does not give patients priority. All appointment requests will be care navigated whether patients attend the practice or telephone. Thank you for your cooperation.
We now have an automated repeat prescription ordering line across our practices.
All patients that would like to order their repeat medication via this automated service will need a PIN number and to verify their identity when using the automated service. Please speak to a member of our reception team to set up your individual PIN number and verify your identity.
Once you have verified your identity with a reception team member and have been allocated your personal PIN number, you can ring the automated prescription line on 01429 801 000.
You can continue to order your medication either online via our website (SystmOne access) or via the NHS app, or by handing in your repeat prescription slip at reception.
The automated line is open 24 hours.
The practice has recently gained accreditation to be an Armed Forces Veteran Friendly GP Practice.
For more information regarding this please click here.