Our practice offers an eConsultation service which currently operates Monday to Friday.

Please note it will NOT be in use on bank holidays. 

The usual hours of eConsultation as of 31/10/2022 are 08:30am - 11:00am. However, due to the extremely high use of this service alongside staff holiday/sickness we may close this earlier each day. 

PLEASE READ THE FOLLOWING INFORMATION BEFORE SUBMITTING AN ECONSULTATION

• If you are using the service to request a fit note, please ensure you select the 'I want administrative help' option and provide as much information as possible. 
• eConsultation service should NOT be used for unwell children, as they are not responded to immediately. Please always contact the practice for an unwell child. We will always make allowances for same day emergency appointments for unwell children.
• This service is in high demand and cannot be used for routine appointment requests, changing appointments or cancelling appointments. We appreciate that phone lines are busy but this would be unfair to other service users.
• We cannot accept HRT or contraceptive pill requests via eConsult as these require a practice nurse appointment.

If you require a medication review please follow this link to complete: eConsult Medication Review

eConsultations are reviewed by our care navigators and allocated accordingly to the most appropriate clinician. An eConsultation does not mean a GP will telephone call you, often the clinicians provide responses and the practice will respond to you via your email or mobile number. If you are unwell, we would advise contacting the practice by telephone and not by submitting an eConsult. There is a direct link to online NHS self-help advice available, click 'GET STARTED' below to find out more. Thank you.

 Updated 31/10/2022

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