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Welcome to McKenzie Group Practice

McKenzie Group Practice Logo

The Doctors and staff at McKenzie Group Practice would like to welcome you to our website and aim to provide high quality-health care to all patients.

If you are registered for Online Services, you will have access to book or cancel an appointment, order repeat prescriptions and view patient summary care records and detailed coded medical records using the links at the bottom of this page.

If you would like to register for online services, please contact the surgery for further details.


Hartfields Medical Centre closure – please tell us your views

The Hartfields site of McKenzie Group Practice based at Hartfields Extra Care Village in Hartlepool has been temporarily closed since mid-March 2020 due to the COVID-19 pandemic. This temporary closure was to enable us to use our staff more effectively and to ensure we could comply with social distancing requirements.

 

We will be applying to NHS Tees Valley Clinical Commissioning Group (CCG) to request the closure of the Hartfields site permanently to bring services together at our other sites to enhance clinical quality and practice resilience, to run more efficiently, and continue to deliver high quality of care to patients.

 

We currently have a registered list of 2180 patients at Hartfields Medical Centre.

 

We are undertaking a six-week period of patient and stakeholder engagement (Monday 19 July – Sunday 29 August 2021) to gather views and experiences during the temporary closure of the branch.

 

We are asking all patients over the age of 16 years who are registered with any of our McKenzie Group practices (McKenzie House, Victoria Medical Centre, Wynyard Road Medical Centre, Hartfields Medical Centre or Throston Medical Centre) to complete the survey below.

https://www.surveymonkey.co.uk/r/Hartfields


We want to understand what the impact of the temporary closure has been on you and your family, as well as to better understand the potential impact of permanent closure. This will then inform our, and the CCG's, decision making about primary care services in the area.

Please can you encourage all household members over the age of 16 years who are registered with one of our practices to complete a copy of this survey.

Printed copies can be requested and collected from reception at McKenzie House, Victoria Medical Centre, Wynyard Road Medical Centre, or Throston Medical Centre. Once completed, these surveys should be returned to the practice by the closing date Sunday 29th August. If you require the survey in any other format, please contact the Practice.

Once NHS Tees Valley CCG has considered our application and a decision has been made regarding the future of Hartfields Medical Centre there will be further communication to patients and stakeholders.

FAQS


e-Consultation

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CQC Rating

The practice was assessed by the Care Quality Commission (CQC) on 24th & 25th January 2018. 

Please see the link below to view our report.

(Site updated 08/07/2021)
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